What Is A Chatbot and Why Should I Want One (or more)?
In simple terms, a Chatbot is an artificial intelligence (AI) software that simulates a conversation with a user using natural language.
A Chatbot can be part of your sales team, your first line support person or even your digital assistant. For the user, interacting with a chatbot can be just like talking to a real person. One that never sleeps and is available 24 hours a day…everyday.
Chatbots have proven to increase user engagement as well as converting leads into subscribers and/or customers and ultimately creating sales.
What Chatbots Can Do:
2-Provide Customer Support
3-Generate Quality Leads
7-Promote Social Media Sharing
8-Direct customers to the right information
9-The List Goes On